Common Questions

What makes SpringSource different from other practices?

Drs. McClanahan and Derrick have been in the field for over 25 and 15 years, respectively, and have practiced at higher levels of care including residential, partial hospitalization, intensive outpatient, and individual outpatient therapy.  This means that they have seen the range of how psychological distress can manifest, and understand the type of care that is necessary to restore someone to their highest level of functioning.  They understand how treatment progresses over time and how change happens throughout the lifespan.  Being friends and colleagues for years, they decided to form a small group therapy practice with carefully chosen staff in order to create a warm and welcoming environment as well as an effective therapeutic experience.  Staff have been selected for their experience treating eating disorders as well as mood, anxiety, relational, and trauma-specific issues, and for adding to the diversity of the practice. 

What are some common reasons to seek therapy?

There are many reasons to seek therapy.  In some cases, it might be to have assistance in navigating a change in one’s life such as a marriage, divorce, new baby, new job, illness, or death.  In other cases, someone might seek therapy due to a change in mood, increase in negative coping behaviors, or difficulty managing stress.  Therapy can be crafted to meet the needs of the individual and can be short-term or long-term and focused on skills, exploration/process, or a combination of the two. 

How do I know if my child would benefit from therapy?

There are many reasons that a child might seek therapy.  Often times, a child themselves may ask for someone to talk to in order to sort out relational, friendship, and school stressors.  This is a great way for kids to get exposed to therapy.  Other times, it is the parent that notices that a child’s attitudes or behaviors have changed, such as if they seem more short-tempered, withdrawn, or are having difficulty completing tasks and socializing like they used to. 

How do I know if I have an eating disorder or if my child/someone I love has an eating disorder?

In the case of eating disorders, a parent might notice that their child has developed picky eating habits, gained or lost weight, struggles to get dressed in the morning, or goes to the restroom after meals.  Other first signs of an eating disorder might be preoccupation with calorie counting or dieting, eliminating certain foods, changes in exercise routine to be more frequent/more intense, avoidance of meals, or sneaky eating or eating in private. 

How do I get started at SpringSource?

Give us a call at 224-202-6260.  You will receive a call back within 24 hours (often sooner!) from a SpringSource clinician who will learn more about your reasons for seeking treatment.  You will then be referred to a therapist who we believe to be the best fit to help you address your presenting concerns.  Typically, you will be able to schedule your first appointment within the week.  The clinician will ask you to fill out paperwork prior to the first visit.  This paperwork can be found on the SpringSource home page under FORMS tab and can be submitted directly to your clinician via a secure on-line portal. 

What can I expect from a first meeting?

In a first meeting with your assigned clinician, you will be asked to share your reasons for seeking therapy and details of your social/emotional/medical/psychological history so that the clinician can create a treatment plan that adequately addresses your concerns.  The first appointment is typically one hour and is a chance for you to get a sense of your clinician’s style to determine whether they are a good fit for you moving forward. 

How do I know if I am a good fit with my therapist?

Your relationship with the therapist is the foundation of the therapy and it is vital that you feel comfortable talking to the therapist and can imagine sharing vulnerable details over time as you build trust.  Your therapist should be able to accurately name and reflect feelings and indicate that they understand your struggles and have ideas for how to approach challenges differently.

Do I need a psychiatrist or a therapist?  What is the difference and do I need both?

A counselor (licensed clinical professional counselor, LCPC) or psychologist (Ph.D., Psy.D) have all been trained to provide psychotherapy, which is a talk therapy that can be either skills-focused, relationally-focused, or both.  Talk therapy is usually offered once to twice a week for individuasl or couples.  A psychiatrist is an MD who went to medical school to specialize in providing psychotropic medication for behavioral health treatment.  A psychiatrist prescribes medication such as antidepressants, and can sometimes provide psychotherapy as well. 

Should I do virtual sessions or in-person?

At SpringSource, we are grateful that we now have an opportunity to utilize virtual sessions, as they provide greater access to care for more people.  We also recognize the importance of sitting in a shared space with another human being.  There might be some instance in which your therapist would ask for you to come in-person in order to facilitate improved connection or communication. 

What kind of therapy do you provide?

We currently offer individual therapy for older adolescent and adults, and couples therapy.  We also have an in-house DBT skills group for existing clients.  We have the ability to offer many forms of therapy, based on our clinician’s training and experience.  We currently provide CBT, DBT, ACT, Exposure and Response Prevention, Cognitive Processing Therapy, Written Expression Therapy for trauma, Relational and Psychodynamic Therapy, Motivational Interviewing, Prolonged Exposure, Integrative Behavioral Couples Therapy, and RO-DBT.

Do you treat folks who identify as LGBTQIA+?

At SpringSource, we believe in the right of each individual to tell us who they are and how they identify.  Being seen accurately, honestly, and with genuine care is a crucial part of the therapeutic encounter, and a major component in why therapy works!  All of our staff have been trained to provide culturally-sensitive therapy, and we have staff in particular who specialize in providing quality care to this population. 

Can you provide dual-language therapy?

Yes!  We are proud to have the ability to provide dual-language therapy in English and Spanish and we look forward to providing therapy resources to the Latinx community specifically. 

How will I know when therapy is complete?

Since there are many reasons for someone to seek therapy, it is specific to each individual when they feel they are ready to be finished.  If you are using therapy to address a defined behavior and that behavior has shifted so that it is no longer causing distress, you can discuss the possibility of termination with your therapist.  Many people use therapy as a source of support and self-care through the ups and downs of life, in which case therapy isn’t necessarily something to work towards finalizing.  When starting therapy, you and the therapist will discuss your specific goals and how you will know when those goals have been met.

What insurances do you take?  What if you don’t take my insurance?

Currently we are in-network for Blue Cross Blue Shield PP0, Blue Choice, Aetna, Cigna, and Optum/United. If you have a difference insurance, we will collect the full fee each session and provide you with a superbill to send to your insurance company.  Often time, insurances will reimburse a portion of the charge at their out-of-network rate.  You may contact your insurance company to learn more about the specific reimbursement that you can expect based on your plan.  If you are paying out of pocket, we will provide you with a Good Faith Estimate so that you can anticipate the amount owed.